Keeping your personal data secure is Bencal Bet's top priority. This page transparently explains how we collect, use, and protect your information.
Bencal Bet follows international standards to protect user data
All your data is protected with 256-bit SSL encryption. From deposits to login — every transaction is secure.
Your personal information is never sold to third parties. Your privacy is not a product we trade.
You can view, correct, or request deletion of your information at any time.
Your data is stored on secure servers protected by multiple layers of security against unauthorized access.
We are fully transparent about which cookies we use and why. All cookies except essential ones are under your control.
Our Privacy Policy is reviewed regularly and kept up to date with changes in law and technology.
Welcome to Bencal Bet. This Privacy Policy ("Policy") explains what information we collect when you use the Bencal Bet platform, how that information is used, and the steps we take to keep it secure.
Bencal Bet is an online betting and gaming platform built for users in Bangladesh. We believe you should have full control over your personal information — which is why this Privacy Policy is written in plain language, with complete clarity and no room for confusion.
By using our website or mobile app, you agree to this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our platform and contact our support team for assistance.
In brief: Bencal Bet uses your information solely to provide services and ensure security. Your data is never sold to third parties.
Bencal Bet may collect your information from various sources. The details are outlined below.
| Type of Data | Purpose of Collection | Mandatory? |
|---|---|---|
| Name and contact information | Account Creation & Communication | Yes |
| Identity Documents | KYC Verification & Legal Compliance | Yes, for withdrawals |
| Payment Information | Transaction Processing | Yes |
| Device and IP information | Security & Fraud Prevention | Automatic |
| Cookie and browsing data | Improving Your Experience | Partially optional |
Bencal Bet uses your information only for lawful and specific purposes. Each purpose is clearly explained below.
Please note: Bencal Bet never sells your data to marketing companies or uses it for any unrelated purpose.
Bencal Bet follows the highest industry standards to protect your personal information. Our security infrastructure operates across multiple layers.
Your Responsibilities: Never share your password or login credentials with anyone. If you notice any suspicious activity, report it immediately to support@bencalbet.app.
The Bencal Bet website and app use cookies and similar technologies. Cookies are small text files stored on your device that help us improve our services.
| Cookie Type | Purpose | Mandatory? |
|---|---|---|
| Essential Cookies | Login sessions, security tokens | Yes |
| Functional Cookies | Remembering language preferences and UI settings | No (Optional) |
| Analytics Cookies | Analyzing page visits and usage patterns | No (Optional) |
| Performance Cookies | Monitoring site speed and performance | No (Optional) |
You can disable non-essential cookies at any time through your browser settings. Please note that disabling essential cookies may affect the platform's functionality.
Bencal Bet does not retain your data longer than necessary. Different types of data are subject to different retention periods.
Once the retention period expires, data is securely deleted or anonymized.
As a Bencal Bet user, you have a number of important rights regarding your own data. We fully respect and uphold all of these rights.
You may request to know what personal data we hold about you.
You may request corrections to inaccurate or incomplete data at any time.
You may request deletion of your data, provided there is no legal obligation requiring us to keep it.
In certain circumstances, you may request that processing of your data be restricted.
You may request a copy of your data in a standard, portable format.
You have the full freedom to opt out of marketing communications at any time.
To exercise any of these rights support@bencalbet.app. We will respond within 30 business days.
Bencal Bet is strictly prohibited for users under 18. We do not collect or process data from minors. Age is verified at registration, and additional documentation may be requested in cases of suspicion.
If we become aware that a minor has registered on our platform, the account will be immediately closed and all associated data will be deleted.
For Parents: If your child has accidentally registered, please contact support@bencalbet.app immediately.
Bencal Bet reserves the right to update this Privacy Policy as needed. If significant changes are made, we will post a notice on the website and inform you via your registered email.
Continued use of the platform after any changes constitutes your acceptance of the updated policy. We encourage you to check the "Last Updated" date at the top of the page regularly.
If you have any questions or requests regarding our Privacy Policy, please get in touch. Our dedicated privacy team is always ready to help.
For data deletion or access requests, please include in the subject line "Privacy Request" Write in and include your registered mobile number.